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aixit Covid-19 Statement for customers and partners

all over the world, the Corona virus has a major impact on public life. We strive to keep the impact on the operation of our digital infrastructure as small as possible. To achieve this, it is important that we follow a couple of important rules and we are asking all our customers and partners to support us:

Data Center Access:
We would kindly ask to keep the access to the Data Center to a minimum. If you are planning a visit, please contact us first by telephone so that we can discuss whether we can take over the work for you on site.
In the event of illness or recent visits to Corona-risk-areas, we ask you to refrain from entering the aixit Data Center without exception.
All guided tours of the Data Center are suspended for a uncertain time. For interested potential new customers there is the possibility of a virtual tour.

Data Center Rules:
If work in the aixit Data Center is essential, please observe the following rules:
The disinfection equipment must be used every time you enter or leave the area.
The handles and doors of the used racks must be disinfected after work. Cleaning cloths and disinfectant are provided for this purpose.
To protect you and us, we follow the recommendations of the Ministry of Health and will always keep a minimum distance for greetings and conversations.

Service Hours:
Some of our employees will work in the home office from now on. However, we will ensure that technicians are always present at the Data Center during service hours from 8am to 8pm. The on-call service will also continue to be available as usual.
We would like to point out that due to the constantly changing overall situation, we check daily whether we may have to switch to shorter service times.

Thank you very much for your understanding and cooperation. Stay healthy.
Your aixit team

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